Return & Exchange Policy

Returns

We accept returns within 7 days of delivery. Items must be unused, unworn, and returned in their original packaging with all tags intact.

Exchanges

Want a different piece or size? We'll happily exchange within 7 days of delivery.

Non-Returnable Items

• Earrings (for hygiene reasons)
• Custom or personalized jewelry
• Sale or discounted items
• Items showing signs of wear, damage, or missing packaging

Damaged or Wrong Item Received?

Contact us within 48 hours of delivery with clear photos and your order number. We'll resolve it immediately — no questions asked.

How to Request a Return/Exchange

WhatsApp us at [number] or email us at [email] with your order number and reason. Our team will guide you step by step.

Refunds

Approved refunds are processed within 5–7 business days via your original payment method or as store credit.